Client
Agado Live · Digital Health
Services
Service Design
UX/UI
Prototypes
User Testing
Year
2026
Digital rehabilitation platform for people with Parkinson’s and their physiotherapists. Agado combines remote physiotherapy, AI-powered movement analysis, and human care to help patients exercise independently at home while staying connected to their therapist.
As the sole Product Designer and UX Researcher, I led the research and end-to-end UX/UI design across the patient and clinician platforms, collaborating closely with a talented cross-functional team across product management, engineering, data analytics, and QA.
Combining my experience with new AI tools enabled me to work faster and more efficiently across multiple product experiences.
My challenge was to translate complex physical, cognitive, and clinical needs into simple, accessible experiences while connecting both sides of care into one system. My work combined field research with patients in their homes, interviews and usability testing with physiotherapists, and continuous design and validation as the product evolved.
The Process 
1. Understanding The Challenge 
Parkinson’s can affect physical ability, cognition and emotional well-being, making independent rehabilitation and long-term engagement especially challenging.
Through contextual observation, interviews and usability testing with patients and healthcare professionals, I explored how rehabilitation is experienced beyond the screen, including the interaction between the user, device, physical environment and interface. The goal was to reduce effort, cognitive load, and uncertainty, while supporting confidence, motivation, and independence.
2. From Research To Design
Beyond the screen
Rehabilitation takes place in a physical environment, often several feet away from the device. I therefore designed the experience as one connected journey, considering every touchpoint, from unboxing and preparing the space to positioning the device, understanding the guidance, and exercising independently.
Designing for accessibility and independence
Research shaped design principles for the patient experience: clear guidance, reduced cognitive load, simple interactions, and accessible visual and audio feedback. These principles helped make each step easier to understand and complete independently, while supporting continued engagement over time.
Clarity · Accessibility · Confidence · Independence
3. Two Interfaces. One System.
The patient and clinician experiences were designed as connected parts of the same service, each with different needs and priorities. Across both experiences, I focused on clarity, intuitive workflows, and reducing complexity while preserving the human connection behind care. This allowed the technology to support both patients and clinicians without replacing professional judgment or human interaction.
4. Continuous Research & Iteration
Observe → Explore → Prototype → Test → Refine.
Research remained part of the design process throughout development. I continuously moved between real-world observation, design, prototyping, and usability testing, using feedback from patients and healthcare professionals to refine the experience.
For patients, reducing complexity supports independence.
For clinicians, reducing complexity creates more capacity to care.
Technology should reduce complexity, not human connection.
I also had the opportunity to share my experience and perspective on UX research and product design at a UXR Lounge Community meetup hosted at Melio.
Would you like to hear more? Talk to me in person










